Welcome to Teafun. These Terms and Conditions (“Terms”) govern your use of our website [www.teafun.co ] (the “Site”) and your purchase of products from Teafun (“we”, “us”, or “our”).

By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Site.

1. General Information

Teafun is an online tea retailer dedicated to offering fresh, high-quality tea leaves sourced from tea farms.

By using our Site, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases.

2. Product Information

We strive to display accurate descriptions, images, and information about our products. However, as tea is a natural product, color, aroma, and taste may vary slightly between batches.

All products are sold subject to availability. We reserve the right to discontinue or modify products at any time without notice.

3. Freshness Commitment

Teafun ensures all teas are freshly sourced and packed. We use small-batch sourcing to maintain quality.

Please note that proper storage (away from sunlight, moisture, and strong odors) is necessary to preserve freshness after delivery.

4. Orders and Payment

When you place an order through our Site, you will receive an email confirmation. This does not constitute acceptance of your order. We reserve the right to cancel or reject any order due to stock limitations, payment issues, or suspected fraud. All prices are listed in SGD and include applicable taxes unless stated otherwise.

Payment is processed securely via our payment partners. Teafun does not store your full credit card information.

5. Shipping and Delivery

We deliver to Singapore.

Shipping times may vary depending on your location. Once your order is dispatched, you will receive tracking information via email.

Teafun is not responsible for delays caused by customs, courier services, or other factors beyond our control.

6. Returns and Refunds

Due to the nature of food products, we do not accept returns once packaging has been opened.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos and your order number. We may offer a replacement or refund at our discretion.

7. Intellectual Property

All content on this Site — including text, logos, images, product names, and design — is the property of Teafun and protected by copyright and trademark laws.

You may not copy, reproduce, or distribute any part of the Site without written permission from Teafun.

8. Limitation of Liability

Teafun shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the total amount paid for your purchase.

9. Privacy

Your personal information is handled in accordance with our [Privacy Policy], which explains how we collect, use, and protect your data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Singapore.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised date. Continued use of our Site after changes means you accept the new Terms.